CANAME Dental West Island is committed to safeguarding the privacy of our users and patients. We collect and use information solely to improve our services, facilitate communication, manage appointment requests, and enhance the user experience.

Information Collection

We collect personal information that you voluntarily provide to us when you interact with our website, subscribe to our SMS/text messaging services, or engage with our customer support. This may include, but is not limited to: Contact Information: Your name, phone number, and email address. SMS Information: Any content or details you provide when opting in to receive SMS/text messages from us.

How We Use Your Information

The information we collect is used solely for the following purposes:

To communicate with you through SMS or other communication methods, including sending updates, appointment reminders, promotions, and other relevant information where permitted by law.

To improve our services and tailor our communications to meet your preferences.

To respond to customer service inquiries and support requests.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text Messaging Data Protection

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators, carriers, technology providers, or providers of the Text Message services as necessary to deliver and manage SMS/text messaging services.

Opt-In SMS Information

We value your privacy and are committed to not sharing, selling, renting, or otherwise disclosing your opt-in SMS/text messaging information to third parties or affiliates for their own marketing or promotional purposes. Your phone number and any information related to your SMS/text messaging subscription will not be shared with any external entities, unless required by law or as necessary to deliver and manage SMS/text messaging services. By submitting your phone number, you authorize CANAME Dental West Island to send you text messages and notifications. Message/data rates apply. Message frequency may vary. Reply STOP or ARRET to unsubscribe from messages sent by us. Reply HELP or AIDE for assistance.

Information Usage

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, appointment support, website support, payment processing, or SMS/text messaging providers, is permitted when necessary to provide our services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own marketing/promotional purposes.

Data Security

We use reasonable physical, technical, and administrative safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction, in accordance with applicable Canadian privacy laws, including PIPEDA where applicable.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to improve the functionality and performance of our website. These technologies help us personalize your experience and track your preferences. You can manage your cookie settings through your browser.

Your Rights and Choices

Users may request access to, updates to, or deletion of their personal information in compliance with relevant laws. For assistance, contact info@dentalcaname.com or call (514) 620-8868.

Updates to This Privacy Policy

This Privacy Policy may be revised periodically to reflect operational, legal, or regulatory changes. The latest version will always be available on our website.

Contact Us

For any inquiries regarding this Privacy Policy, please contact CANAME Dental West Island at info@dentalcaname.com or (514) 620-8868.